Operating Manuals are the Answer!
When home service industry expert Al Levi walked through my door the first thing he asked me for were my manuals. I had one. Sort of. It was dusty.
Al proceeded to educate me on all the opportunities I was missing because my CSRs, dispatchers, and technicians didn’t have manuals and so weren’t working together in what Al calls the “triangle of communications.”
You know what I mean. People showing up at your door asking the same questions over and over. Losing time and profit because you have to send someone out to fix a job wasn’t done right. The knock on your door at 5 p.m. by someone looking for a raise.
Al worked with me to create and implement operating manuals for these three roles, which as you know, are the most important roles in any home service company. He also helped me finally nail down the organizational chart I’d been working for for years.
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The best part: I didn’t have to start from scratch. Al had operating manual templates that we were able to customize so that now my CSRs, dispatchers, and techs have a guide for 80 percent of what they need to be doing—leaving me and my managers free to deal with the other 20 percent as it arises. And he had templates for the organization chart, too.
+Here’s the thing. I opted to pay Al thousands to help us get our manuals in place. It was worth it but I know you may not have that kind of dough to spend right now.
That’s why I had to tell you about Al’s new operating manuals system. It’s amazing. There are 23 lessons where he walks you through the exact process for building the first three operating manuals for your company and the course comes with templates for three types of org charts and the three most important manuals for your company -- CSR, Dispatcher, and Technician. You just have to watch the videos (they’re short) and follow his directions.
The 7-Power Contractor® Signature Operating Manuals System (SOMS) - All Access comes complete with everything you need to get operating manuals into place so you can run your contracting business with less stress and more success.
- 3 fully integrated manuals for the key roles —CSR, Dispatcher, and Technician.
- 23 instructional video lessons and 13 demonstration videos.
- 60+ page workbook and 12 handouts for note taking and future reference.
- 3 sample organizational charts you can use to manage and map career paths.
- Audio-only version of the course so you can listen on the go.
- Immediate access to 33+ additional manual templates —almost every manual you could possibly need to run your contracting company.
- Access to Al's Vault (loaded with even more helpful forms)
- 1-1 coaching with and email support by Al Levi himself!
- And much, much more.
This comprehensive operating manual system retails for $9,997 (still just a fraction of what I paid). You, however, will pay just $8,997 when you click right here. Ready to start getting your life back?
Use this link: 7powercontractor.com/hsm
and pay just $8,997 for SOMS All Access.
Want to hear from someone else who swears by the effectiveness of these manuals? Check out Al’s interview with this guy.